Core Values

We pride ourselves on being built on our core values. These values guide the behavior for our staff and shape our company culture and identity. These Core Values are:

Integrity

We are passionate about keeping our word – saying what we are going to do and doing what we say. When our clients run into difficulties, we go above and beyond the call of duty to ensure that allof our commitments are honored. Further, while many Chinese service companies thrive off of cheating unsuspecting foreigners, our business is built on a foundation of truth.

Excellence

Our staff finds deep satisfaction in doing meaningful work to the best of our abilities. We commit to quality outcomes.

Continuous Improvement

We will take actively seek opportunities to improve our service, and work beyond the status quo.

Client Commitment

We will anticipate, understand and take responsibility for meeting customer needs quickly and accurately. We will maintain close contact and build collaborative relationships with all our clients.

Responsibility

We care about the consequences of our decisions. We will always take responsibility for our actions and remain disciplined in our approach. We pride ourselves on accountability not only as a business but also as individuals working together.

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